The next Generation (new style) ID cards are now available for those members
with an Indefinite ID card by online appointment only.

MPF DEERS Prioritization

Walk-in appointments on-site are now available Mon-Fri, 0800-1100. Individuals will be scheduled based upon the priority of their
request. Please see MPF DEERS Prioritization poster below for further details.

At this time, we ask that customers communicate with us via email.  Please allow up to two duty days for a response.
Retirements & Separations:
Officer & Enlisted Promotions:
Customer Service:

Force Management (Evals/SDAP/Duty Status/UIF & Adverse Actions, etc.):
DEERS ID Card Office:

1. All members are required to attend the initial assignment briefing held every Tuesday at 1000 in building 20, room 319. Members will be scheduled once you receive your initial assignment email from us (approximately 8 days after your initial notification from your CC). Once attended, your virtual out-processing checklist will be loaded.
2. To schedule your final out appointment, send one email with all out-processing documents per the PCS booklet and any personnel processing codes (PPCs) you received in your initial assignment email to Once all out processing documents have been reviewed, the final out appointment will be scheduled. Final outs are conducted on Mondays, Wednesdays, and Thursdays between 0900 – 1100 and 1300 – 1500.
3. Questions/concerns should be emailed to

Retirements and Separations:
Questions/concerns should be emailed to

Customers also have around-the-clock access to many personnel self-service actions through the Virtual Military Personnel Flight. The Total Force Service Center (TFSC) is also available to help answer questions. The TFSC can be reached at 1-800-525-0102 (toll free and available 24 hours a day, except on 4th of July, Thanksgiving, Christmas and New Years Day), DSN 665-5000 (available 24 hours every day for active duty), or DSN 926-6528 (available 4 a.m. to 4 p.m. Eastern Time for Guard and Reserve members).


Passport Application Submissions: Monday- Friday (0800-1130 Bldg 20/Room 120)

For any questions or further assistance, please contact our office at

4475 England Ave, Bldg 20 – 1st Floor

Update ID Cards, DEERs & Awards/Decorations/Appointments
Mon – Fri: 8 AM – 3 PM
Walk-ins/Emergency IDs: Mon – Fri: 8 AM-11 AM

Military Personnel Flight
​Mon – Thurs: 8 AM – 3 PM
Fri: Closed for Training

Online Uniformed Services ID Card (USID) Renewal

  • Sponsors now have 2 options to renew their dependent’s USID Card!
    • In-person at your local RAPIDS site schedule your appointment here:
    • Request renewal online and have the card mailed to you!
      • Requirements:
        • Sponsor must be a CAC holder and requesting a renewal of an active USID card
        • Sponsor and Cardholder must have email addresses listed in DEERS that they have authorized DoD to use for contacting them
        • Sponsor’s personnel status must extend at least 30 days in the future from the renewal request date
        • Cardholder has a photo saved in DEERS taken in the last 12 years
        • Cardholder’s mailing address is present in DEERS and is in the United States
          • USIDs cannot be shipped to PO Boxes
    • Visit
    • Under the Family ID Card tab, click “Renew Family Member ID Card”
    • Follow instructions on the web page to submit
    • If any issues occur information is available from the below
    • After submission the request will be reviewed by DMDC (not Nellis AFB). Once the card is complete the sponsor and card holder will receive and email with card tracking information and activation instructions
    • Once the card is received, it must be activated prior to use. Those instructions will come with the card.
    • The sponsor can track the status of request at any point via the IDCO website. If the card recipient does not receive that card within 15 days of notification that it mailed, please contact the the DMDC Support Center at (800) 477-8227 and report the card as lost in transit in IDCO.
    • Once the card is reported lost in transit on the IDCO website:
      • A new renewal request can be submitted via IDCO or the card recipient may visit a RAPIDS site for card issuance.
      • The lost ID card will be terminated and cannot be used if subsequently received
      • A notification email will be sent to the sponsor and card recipient including the process for returning the card if subsequently received
    • The MPF at Nellis AFB does not create nor review online renewal requests. This is strictly completed by DMDC and any issues or problems must be resolved through the resources above.